All aroma diffusers purchased here at Earth and Soul International come with a full 12 month manufacturer's warranty on faulty items.
Just send the item back to us for testing in it's original packaging, (if possible). Once received we will organise testing and, if faulty, issue a replacement or refund at our discretion.
All returns need to be authorised by an Earth and Soul International representative before they are returned.
If a product is damaged upon delivery then you will need to send us a photo immediately for replacement or refund.
For all returns please contact us, via the contact page.